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Podcast Episode: Testing And Training Website Chatbots

Pip: There is a version of launching a business tool where you skip the testing, assume it works, and find out otherwise in front of a live customer. BD&C has been covering the smarter version of that story. Mara: Iryna Tymchenko has two posts out that fit together neatly — one on getting an AI…

AI Has Entered the Office. Now We Have to Learn to Work Together.

Ten shifts shaping artificial intelligence—and the very human business of using it well. Imagine arriving at work to discover that your new assistant has prepared a report, reorganized your calendar and drafted twelve emails before you have finished your coffee. Wonderful. Then you notice that the report uses last year’s prices, the calendar has lost…

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